Your best customers are browsing right now. What if Siena could start the conversation before they even ask?
Proactive Chat Campaigns send targeted messages to visitors before they open chat. "Need help picking a size?" appears after 10 seconds on a product page. "Looking for something specific?" greets website visitors. The right message when it matters most.
This helps you reduce bounce rates, increase chat engagement, and convert more of the traffic you're already driving to your site.
Get started in
App Store → Siena Channels →
Live Chat → Create/edit an existing chat instance → select Proactive Campaign tab